Every laptop we sell is graded before listing, and its warranty is matched to that grade — the better the condition, the longer the cover. We handle claims directly, not through a manufacturer.
Grade A — Excellent
6-month warrantyNo visible wear, or only signs invisible at normal viewing distance.
Minimum battery health 85%. Passes every item on the diagnostics checklist with no functional issues.Grade B — Good
3-month warrantyLight wear — minor scratches or scuffs on the case; screen unaffected.
Minimum battery health 75%. Passes every item on the diagnostics checklist with no functional issues.Grade C — Fair
1-month warrantyNoticeable wear — visible scratches, dents, or minor blemishes that do not affect use.
Minimum battery health 60%. Passes every item on the diagnostics checklist with no functional issues.Regardless of grade, if your unit arrives faulty, tell us within 7 days of delivery and we'll replace it — no questions asked.
Functional issues covered under your unit's warranty period: battery, keyboard, screen, motherboard, and other hardware faults that weren't disclosed at the time of sale.
Cosmetic wear consistent with the unit's graded condition at purchase (that's what the grade already accounts for), accidental damage after delivery, software issues, and damage from unofficial accessories or modification.
Submit a claim from your account with your order number and a description of the issue. We assess and handle the repair, replacement, or refund directly — most claims are resolved within 5–14 business days.
Start a warranty claim